Customer experiences at HOTEL MAYUR are mixed. Reviews highlight the hotel's generally good location, often near the Mall Road or other convenient spots, and some guests mention its value as a budget hotel. However, a significant number of reviews express dissatisfaction with service quality, describing staff as rude or uncooperative. Cleanliness and room quality are also concerns, with some guests reporting small, poorly ventilated rooms. Furthermore, there are allegations of scams and booking issues involving third-party platforms, leading to cancellations and refund problems. While some guests like the location and atmosphere, it is important to consider reports of poor management.