Customer experiences at Cherry Garden are generally positive, with reviews highlighting the tasty food and pleasant ambiance, particularly the open-air setting in the Jorhat location. Service quality is commended, with staff behavior frequently described as super and well-behaved, especially noting Mr. Sanjay Gogoi's responsiveness and care with bulk orders. However, some feedback suggests inconsistencies in food quality, specifically mentioning a poor vanilla pastry, and concerns regarding cleanliness due to self-service practices. The freshly baked bread receives high praise. Overall, the value for money and atmosphere contribute positively to the customer experience.